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Our Faqs

Frequently Asked Questions (FAQs) – Global Pet Carriers

Website: globalpetcarriers.com
Email: globalpetcarriers26@gmail.com
Address: Airport FZ Metro – Al Qusais – Dubai – United Arab Emirates
Phone: +971 50703 5296

1. About Global Pet Carriers

Q1: What is Global Pet Carriers?

Global Pet Carriers is a professional pet delivery agency that provides worldwide transportation for all types of pets, including dogs, cats, birds, monkeys, and exotic animals.

Q2: Where are you located?

We are based in Dubai, United Arab Emirates, at Airport FZ Metro – Al Qusais. However, we provide international pet transportation services to and from various locations around the world.

Q3: What types of pets do you transport?

We transport a variety of pets, including:

  • Dogs

  • Cats

  • Birds (parrots, macaws, pigeons, etc.)

  • Monkeys

  • Reptiles (turtles, snakes, etc.)

  • Rodents (rabbits, hamsters, guinea pigs)

  • Exotic pets (subject to regulations)

Q4: Do you offer door-to-door pet delivery?

Yes, we provide door-to-door delivery services, ensuring a smooth and stress-free transportation process for your pet.

Q5: Is Global Pet Carriers licensed for international pet transportation?

Yes, we comply with international pet shipping regulations, including IATA (International Air Transport Association) guidelines for live animal transport.

2. Booking & Requirements

Q6: How can I book a pet transport service?

You can book by:

Q7: What documents are required for pet shipping?

Generally, you will need:

  • A valid pet passport or health certificate

  • Vaccination records, including rabies shots

  • Import/export permits (if required by the destination country)

  • A microchip (for certain countries)

Q8: How far in advance should I book my pet’s transport?

We recommend booking at least 2-4 weeks in advance, as some countries require quarantine, health checks, or additional permits.

Q9: Can I ship my pet without a microchip?

It depends on the destination country. Some require ISO-compliant microchips, while others do not. We can help guide you based on your travel destination.

Q10: Do I need to provide a pet crate, or do you supply one?

We can provide IATA-approved pet crates for safe transport. If you have your own, it must meet airline and IATA standards.

3. Safety & Comfort of Pets

Q11: How do you ensure my pet’s safety during transportation?

  • We use temperature-controlled pet compartments.

  • Our trained handlers ensure proper feeding, hydration, and monitoring.

  • We follow strict airline and transport regulations to keep your pet comfortable.

Q12: Will my pet be sedated during travel?

No, we do not sedate pets, as it can be dangerous. Instead, we focus on making the journey comfortable through proper handling and a calm environment.

Q13: Will my pet get food and water during transit?

Yes, we provide fresh water and food based on the pet’s dietary needs and travel duration.

Q14: What if my pet has special medical needs?

Inform us in advance, and we will arrange special care, including medication schedules if necessary.

4. Shipping & Delivery Process

Q15: Which countries do you deliver to?

We provide global pet shipping services, covering:

  • North America (USA, Canada, Mexico)

  • Europe (UK, Germany, France, Spain, etc.)

  • Asia (China, India, Japan, etc.)

  • Middle East (UAE, Saudi Arabia, Qatar, etc.)

  • Africa (South Africa, Nigeria, Egypt, etc.)

  • Australia & New Zealand

Q16: Can I track my pet’s journey?

Yes! We provide real-time tracking updates so you can monitor your pet’s location and estimated arrival time.

Q17: How long does pet shipping take?

Transit time depends on the destination, airline schedules, and quarantine requirements. Typically:

  • Domestic shipping: 1-2 days

  • International shipping: 3-10 days (varies by location)

Q18: Can my pet travel on the same flight as me?

Yes, we can arrange same-flight travel, but it depends on airline policies and pet transport availability.

5. Pricing & Payment

Q19: How much does it cost to transport a pet?

Pricing depends on:

  • The type & size of the pet

  • The travel distance (domestic or international)

  • Airline fees & permits

  • Additional services like door-to-door delivery

For a quote, contact us at globalpetcarriers26@gmail.com or +971 50703 5296.

Q20: What payment methods do you accept?

We accept:

  • Bank Transfers

  • PayPal

  • Credit/Debit Cards

  • Cash Payments (for local bookings)

6. Regulations & Customs Clearance

Q21: Do pets require quarantine upon arrival?

Some countries, such as Australia, New Zealand, and the UK, have strict quarantine policies. We will guide you based on your pet’s destination.

Q22: Do you handle customs clearance for pets?

Yes, we assist with customs paperwork and clearance to ensure a smooth import/export process.

Q23: What happens if my pet is denied entry at the destination?

If a pet is denied entry due to missing documents or incorrect vaccinations, we will assist in re-routing or temporary boarding while the issue is resolved.

7. Special Cases & Support

Q24: Can you transport pregnant or newborn pets?

Pregnant pets and newborns (under 8 weeks old) usually cannot travel due to airline restrictions. Contact us for specific advice.

Q25: Do you transport aggressive pets?

We transport all pets, but aggressive breeds may require special crates and handling measures.

Q26: What if my pet is lost during transit?

We have strict security measures to prevent this. However, in rare cases, we work closely with airlines and authorities to locate and safely return your pet.

Q27: Do you offer pet relocation services for expatriates?

Yes, we help families relocating internationally by handling all pet travel arrangements, paperwork, and delivery.

8. Contact & Support

Q28: How can I contact Global Pet Carriers for inquiries?

You can reach us via:
📧 Email: globalpetcarriers26@gmail.com
📍 Address: Airport FZ Metro – Al Qusais, Dubai, UAE
📞 Phone/WhatsApp: +971 50703 5296

Q29: What are your business hours?

We operate 24/7, ensuring round-the-clock support for pet transportation inquiries and emergencies.

Q30: Do you offer emergency pet transport services?

Yes, we provide urgent pet relocation services for emergencies such as owner relocation, medical needs, or rescue operations.

For any further inquiries, feel free to contact Global Pet Carriers – Your trusted partner in global pet transportation! 🚀🐾

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